Answer :
Determine customer satisfaction with shareholder communications. assess compliance with ethics policies. evaluate the design adequacy of board education and training.
The goal of shareholder communications is to increase company visibility within the investment community, ensure consistent delivery of key messages, and ultimately keep costs and capital available.
Effectively communicating business strategy and results helps investors and shareholders understand the value of their investment in the company. If you don't communicate (or perform poorly), the shareholder may feel that her ROI is not commensurate with the perceived risk.
The majority of communication with shareholders should be conducted by appropriate individuals, such as management, general counsel, corporate secretary, and investor relations, with appropriate assistance from human resources, compensation officers, and other professionals.
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