Answer :
An activity map is a graphical link of competitive advantage, KSFs, and supporting activities. Therefore, option d is the right choice.
An activity map connects competitive advantage, KSFs, and supporting activities visually. A diagnostic tool to find your organization's competitive edge is an activity map. It establishes a link between the value proposition of your company and the organizational activities that allow you to provide it more effectively than any rivals.
A business is considered to have a competitive edge if it can produce goods or services faster, more affordably, or both than its competitors.. These factors provide the producing unit an advantage over rivals in terms of sales or margins.
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