Answer :
The assertion is accurate. Regaining the receiver's trust is one of the aims of bad news delivery.
Bad news communication is one that conveys information that the audience does not want to hear, read, or consider (or a negative news message). It's never easy to deliver bad news.
The direct approach and the indirect approach are the two methods you can employ to spread bad news.
The direct approach is usually employed when the audience values conciseness, the message must be brief, the message is complex and may not be easily understood, or the message is related to a well-known issue or problem.
You might prefer to employ the indirect technique when the bad news may have a large impact on the recipient or when you don't know them well.
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