1. Which of the following is not a characteristic of bureaucracies?
a. coercion to join
b. hierarchy of authority
c. explicit rules
d. division of labor
2. What are some of the intended positive aspects of bureaucracies?
a. increased productivity
b. increased efficiency
c. written rules and documentation
d. all of the above
3. What are the characteristics of the federal bureaucracy?
4. Which of the following is a characteristic of a bureaucracy?
5. What is the federal bureaucracy ?