As mentioned in the chapter, opinion-polling organizations contact their respondents by sampling random telephone numbers. Although interviewers can reach about 76% of U.S. households, the percentage of those contacted who agree to cooperate with the survey fell from 58% in 1997 to only 38% in 2003. Each household, of course, is independent of the others. Using the cooperation rate from 2003, a) what is the probability that the next household on the list will be contacted but will refuse to cooperate? b) what is the probability of failing to contact a house hold or of contacting the household but