Technical skills, which may be needed in management are:
empathy, social interaction, and leadership.
emotional intelligence, active listening, and public speaking.
equipment operation, office skills, and communication skills.
accounting, finance, and social media.
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Coordinating activities, supervising employees, and participating in day-to-day operations are typical activities of:
Executive management
Human resource managers
First Line Managers
Middle managers
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Human skills are important management skills especially when:
developing an organization's strategic initiatives.
analyzing marketing data for changes to the environment.
fostering teamwork, managing conflict and encouraging improvement.
devising new manufacturing process improvements.
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Department heads within each department are responsible for communication which generally occurs in a ________ structure.
By involving employees during the process of developing SMART operational objectives, it helps them to:
more easily implement the objectives.
set objectives that make the company more competitive globally.
Dispute operational objectives once they're set.
understand and accept them after they're set.
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Breaking down strategic plans to manageable shorter-term components describes:
Operational Plans
Process implementation Plans.
Strategic Plans
Tactical Plans
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The primary benefit of which management function occurs when a manager measures an employee's performance relative to an established target metric?
Planning
Controlling
Leading
Organizing
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Which of the following would best describe Frederick Taylor's approach to management?
Workers and machines working together to create efficiency.
Hire extraordinary employees.
Management by Objectives.
Hire passive, highly obedient employees.
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Setting standards, measuring performance, and comparing performance to standards are the:
the first three steps in the controlling process.
corporate strategic objectives.
the first three steps in the planning process.
aspects of the balanced scorecard
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A leader who prefers to delegate the work tasks to their employees while providing little or no direction is considered which type of management style: